Privacy Policy

Latest Update: 17 February 2026

1. Data Controller

  • Controller: Camera Assistant S.L.
  • Tax ID / Company ID: B16427320
  • Address: Calle Armónica, 11, 28052 Madrid, Spain
  • Privacy email: privacy@camkeeper.app

2. What data we process

Depending on your use of the Website and the Service, we may process:

A) Account and contact data

    • Email address, name, company/role (if requested), credentials (hashed), account preferences.

B) Technical and usage data

    • Technical identifiers, IP address, logs, browser/device, usage events, errors, metrics.

C) Shooting/production data (content entered)

    • Technical information: cameras, lenses, filters, settings, technical notes, associated metadata.

Note: this information may not be personal by nature, but it could potentially be indirectly linked to a person. For this reason, we apply data minimization and appropriate controls.

D) Cookies

○ See Cookie Policy.

3. Purposes and legal bases

We process data for:

1. Providing the Service and managing the account (basis: performance of a contract).

2. Support, customer service and operational communications (basis: contract and legitimate interest).

3. Security, fraud prevention and maintenance (basis: legitimate interest).

4. Analytics and improvement of the Service (basis: legitimate interest and/or consent, where applicable through non-essential cookies).

5. Statistical industry studies using technical shooting data for trends, product improvement and potential collaborations with brands:

    • Basis: legitimate interest in improving the Service and understanding the market.
    • Measures: aggregated use and, where reasonably possible, anonymization/pseudonymization, avoiding the identification of individuals.
    • Objection: you may object at any time on grounds relating to your particular situation (see rights).

We do not carry out automated decision-making with significant legal effects.

4. Retention

We retain data:

    • For as long as the account/contractual relationship exists and, after termination, for the periods necessary to comply with legal obligations or handle potential claims.
    • Logs and technical data for 12 months.
    • Shooting data: according to the configuration of the Service and the duration of the account.

5. Recipients and processors

We may share data with providers necessary to deliver the Service (hosting, transactional email, analytics, support, etc.), acting as processors under contract.

6. International transfers

If we use providers outside the EEA, appropriate safeguards will apply.

7. Rights

You may exercise:

    • Access, rectification, erasure, objection, restriction, portability.
    • Withdrawal of consent where applicable, without affecting prior processing.

How to exercise them: write to privacy@camkeeper.app stating your request.

You may also file a complaint with the Spanish Data Protection Agency (AEPD).

8. Security

We apply technical and organizational measures to protect information. No system is 100% secure; we recommend using strong passwords and protecting your devices.

9. Changes to this policy

We may update this Privacy Policy to reflect legal or Service-related changes. We will publish the current version on the Website.